Frequently Asked Questions

We focus exclusively on comprehensive analytics solutions – product metrics, marketing campaign analysis, data-driven insights, and business intelligence. Our team consists of experienced data scientists and marketing analysts who actively work in the analytics industry. Every solution has been tested in practice, not just theoretically developed. Additionally, we provide personalized support and consulting, not just dashboards.

We focus exclusively on comprehensive analytics solutions – product metrics, marketing campaign analysis, data-driven insights, and business intelligence. Our team consists of experienced data scientists and marketing analysts who actively work in the analytics industry. Every solution has been tested in practice, not just theoretically developed. Additionally, we provide personalized support and consulting, not just dashboards.

Most clients start seeing actionable insights within the first week of implementation. Basic analytics and reporting are available immediately. After 2-3 months, you'll have comprehensive dashboards and established tracking. Advanced analytics features like predictive modeling and custom BI solutions typically require 3-6 months of consistent use and optimization.

For basic plans, you only need a modern web browser and internet connection. Our platform is cloud-based and accessible from any device. For Power BI and Tableau integrations, you'll need appropriate licenses from those platforms. For advanced features and API access, we provide detailed technical documentation and support during setup.

Yes, absolutely! Over 40% of our clients had no prior experience with analytics platforms. We start with the absolute basics: how to set up tracking, how to read dashboards, common mistakes beginners make. Every step is explained in our documentation and supported by our consultants.

You share your analytics goals and challenges with us, and our professional consultants provide detailed feedback within 48 hours: what's working well, what you can improve, which analytics approaches are best suited for your business. In video sessions (Professional and Enterprise plans), we show you live how to implement specific analytics solutions correctly.

Yes, we have separate modules for Product Analytics, Marketing Analytics, Data Analytics, Business Intelligence, and Performance Tracking. These are included in Professional and Enterprise plans. All solutions include both basic and advanced features.

No hidden costs. The listed price is the monthly subscription price. The 14-day free trial is truly free – no credit card required. You can cancel anytime without penalties. The only exception: If you cancel during the trial period, nothing will be charged.

Very responsive! Our support team responds to inquiries within 24 hours during business days. Professional and Enterprise plan customers get priority support with faster response times. Additionally, we offer monthly Q&A sessions where you can ask questions directly. Customer support is one of the most valued aspects of our platform.

You can cancel anytime – no questions asked, no fees. If you cancel within the first 30 days, we'll refund the full amount. Over 87% of our clients stay after the trial period, but we want you to feel confident in your decision.