Terms of Service

Learn the conditions for using our analytics platform and business intelligence services

Last Updated: December 2025

1. Acceptance of Terms

By accessing and using the SmartCampaignMetrics platform, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

2. Description of Service

SmartCampaignMetrics is an online analytics platform that provides:

Product analytics and performance metrics tracking

Marketing analytics and campaign analysis

Data analytics and business intelligence solutions

Custom dashboard creation and data visualization

Analytics consulting and implementation support

3. Registration and User Account

To access certain services, you must create an account by providing accurate and current information. You are responsible for:

The confidentiality of your password

All activities that occur in your account

Notifying us immediately of unauthorized use

Keeping your contact information up to date

4. Permitted Use

You agree to use the platform only for lawful and business purposes. It is prohibited to:

Use the platform for illegal or fraudulent activities

Share copyrighted content without authorization

Disrupt the functioning of the platform

Attempt to access other users' accounts

Transmit viruses or malicious code

Use bots or automated scripts without authorization

5. User Content

If you upload content to our platform, you retain your copyright, but grant us a non-exclusive license to use, reproduce, and distribute such content in connection with our services.

6. Intellectual Property

All platform content, including texts, graphics, logos, software, and design, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works of any content without our express permission.

7. Subscriptions and Payments

Subscriptions are automatically renewed unless you cancel them. Payments are non-refundable, except in specific cases outlined in our refund policy. We reserve the right to change prices with prior notice.

8. Privacy

Your privacy is important to us. The use of your personal information is governed by our Privacy Policy, which is part of these terms.

9. Service Availability

We strive to keep the platform available 24/7, but do not guarantee that it will be free from interruptions. We may perform scheduled maintenance with prior notice when possible.

10. Limitation of Liability

In no event shall SmartCampaignMetrics be liable for indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability is limited to the amount you paid for your subscription.

11. Warranties

The services are provided "as is" without warranties of any kind. We do not guarantee that the services will be uninterrupted, secure, or error-free.

12. Termination

We may terminate or suspend your account at any time for violation of these terms. You may also cancel your account at any time through your profile settings.

13. Changes

We reserve the right to modify these terms at any time. Changes take effect immediately upon publication. Your continued use of the platform constitutes acceptance of the new terms.

14. Applicable Law

These terms are governed by the laws of England and Wales, United Kingdom. All disputes will be resolved in the courts of London, United Kingdom.

Have Questions?

If you have questions about these Terms of Service, please contact us:

[email protected] +44 20 7304 5862

Important

By using our platform, you confirm that you have read, understood, and accepted these Terms of Service. If you do not agree with any provision, you may not use our services.